Follow-up automation for service businesses
Every lead deserves a second chance.
Ace FollowUps helps you schedule consistent follow-ups for new leads, missed inquiries, estimate checks, and quiet customers—so opportunities keep moving even when you are busy.
Built to feel simple for teams—and invisible to customers.
GOOD AFTERNOON
Your follow-ups are moving.
FOLLOW-UP QUEUE
Next actions
JM
Jordan MilesNew website inquiry
Send in 8 minSK
Sam KellyEstimate follow-up
TomorrowTN
Taylor NguyenMissed call recovery
RepliedLIVE SEQUENCE
LiveNew lead rescue
Instant replySent by email
Personal follow-upIf no reply
Final check-inFriendly reminder
One place to manage
New leads
Missed calls
Quotes & estimates
No-response follow-ups
Customer reactivation
Built for the gaps between conversations
Follow up at the right moment—without living in your inbox.
Turn repetitive chasing into a clean, automated workflow while keeping every message personal and every handoff visible.
⚡
Automations that still feel human
Build simple follow-up sequences around real customer behavior: a new inquiry, a missed call, an unanswered estimate, or a conversation that went quiet.
New lead arrivesWebsite form
Wait 10 minutesOnly if no reply
Send a helpful follow-upPersonalized message
◎
One clean follow-up queue
Know who needs attention now, what Ace is handling, and which conversations are safely closed.
LD
Leah D.Needs reply
NowMK
Marcus K.Automation running
18mRP
Rina P.Customer replied
Done↯
Recover missed opportunities
Catch leads that would otherwise disappear and give your team a consistent second touch.
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Built around your workflow—not the other way around
Use simple rules, reusable templates, clear ownership, and status-based actions. Your team keeps control while Ace handles the repetition.
WHEN
AFTER
THEN
How Ace works
Set it once. Stay in control.
Start with a simple workflow and let Ace take care of the repetitive touches. You can jump into any conversation whenever a human is needed.
9:41●●●
JordanNew website lead
•••Ace captured a new inquiry
Hi Jordan — thanks for reaching out. I saw your request and wanted to make sure you got a quick response.
Delivered · 1:12 PMYes, I’d like pricing for a kitchen remodel and a finish date.
1:18 PMCustomerJordan Miles
ReferenceWebsite inquiry
ReasonKitchen remodel
Follow-up dateToday, 10:15 AM
MethodEmail
Message Jordan…
✦
Opportunity savedA new lead is queued and ready for follow-up timing.
Useful anywhere a lead can go quiet
One follow-up engine.
Many customer moments.
New lead response
Give every new inquiry a fast, consistent first follow-up while your team is busy.
Build this flow →Missed-call follow-up
Schedule a follow-up after a missed call or unanswered inquiry so the opportunity is not forgotten.
Build this flow →Estimate follow-up
Check in after a quote or estimate without relying on sticky notes or memory.
Build this flow →Customer reactivation
Bring old conversations back to life with thoughtful, timed check-ins.
Build this flow →FOLLOW-UP HEALTH
See what is moving—and what is stuck.
100%75%50%25%0%
Week 1Week 2Week 3Week 4
Follow-up completionSample dashboard data
Clear, useful visibility
Know exactly where your follow-up process stands.
Instead of guessing whether your team remembered to reach out, see the full picture: pending touches, responses, active sequences, and customer handoffs.
✓ Follow-up status✓ Reply tracking✓ Sequence activity✓ Team ownership
Trust by design
Your customer conversations should stay yours.
Ace FollowUps is designed around clear access, transparent automation, and user-controlled workflows. Security and privacy features can grow with the product as you connect real customer data.
01
Clear team accessKeep workspace roles and ownership understandable.
02
Human controlPause, edit, or take over automated follow-ups.
03
Transparent historySee what happened before you step into a conversation.
Simple launch pricing
Start with the tools you need now. Upgrade when full automation arrives.
Pro combines fully automated email follow-ups with customer management, receipts, and follow-up tracking. Pro Plus is coming soon with deeper automation.
Never miss a customer
Build a follow-up system your business can actually rely on.
Get early access to Ace FollowUps and be first in line as the product launches.
No spam. Product updates only.